Delete your account
You can erase your WLog account and everything in it yourself, from inside the app, in under a minute. No email required.
Last updated
Delete in the app
This is the fastest route and removes your data immediately.
- Open the WLog app on your phone.
- Go to the Settings tab.
- Scroll to the bottom and tap Delete account.
- Read the confirmation carefully, then confirm.
Deletion is permanent and cannot be undone. Your training history cannot be recovered afterwards, by you or by us. If you want to keep it, export it first.
Guest accounts
If you use WLog without signing in, the app shows Delete guest account in the same place. Guest data lives on your device, so deleting the guest account — or uninstalling the app — removes it.
Because guest data is not backed up to the cloud, there is nothing to recover once it is gone. Sign in before deleting if you want to keep your history.
Delete by email
If you no longer have the app installed, or cannot sign in to reach the settings screen, email us and we will delete the account for you.
- Write to wlog.training@gmail.com with the subject Account deletion request.
- Send it from the email address linked to your WLog account so we can verify ownership.
- Tell us whether you signed in with Apple or Google.
We verify the request, delete the account, and confirm by reply — normally within a few days and always within 30 days.
What gets deleted
Deleting your account permanently erases:
- Your account and authentication record.
- Every workout, routine, exercise log, set, note and personal record.
- Body measurements and progress chart history.
- Profile details such as height, weight, sex and unit preferences.
- Custom exercises and imported training plans.
- Your cloud backup and any synced copy on your other signed-in devices.
What is kept, and for how long
A small amount of data survives deletion because we are legally or operationally required to keep it:
| Data | Why it is kept | Retention |
|---|---|---|
| Purchase records | Tax and accounting obligations. Held by Apple, Google and our subscription provider. | As required by law |
| Aggregated analytics | Already anonymised and not linkable back to you. | Up to 14 months |
| Crash reports | Pseudonymous diagnostics used to fix bugs. | Up to 90 days |
| Support emails | Correspondence history, if you contacted us. | Up to 24 months |
Data stored in Apple Health or Health Connect belongs to those platforms, not to us. Remove it in the Health app (iOS) or Health Connect settings (Android).
Cancel your subscription separately
Deleting your account does not cancel a paid subscription. Subscriptions are billed by Apple and Google, so you must cancel them in your store account or you will keep being charged.
- iPhone / iPad: Settings → your name → Subscriptions → WLog → Cancel Subscription. Or use apps.apple.com/account/subscriptions.
- Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → WLog → Cancel. Or use play.google.com/store/account/subscriptions.
Cancel before deleting your account, so you can still identify the subscription easily.
Export before deleting
If you only want to stop using WLog rather than destroy your history, consider signing out instead of deleting — your cloud backup stays intact and you can return any time.
If you do want a copy of your training data before deleting, email wlog.training@gmail.com with the subject Data export request from your account email, and we will send you a portable export.
Need help?
If deletion fails or you are unsure which account you used, contact wlog.training@gmail.com and we will sort it out.
See also the Privacy Policy and Support pages.